Returns & Exchanges
We want you to be fully satisfied with your STOX Energy Socks, which is why we offer a 30-day trial period. If you are not completely happy with your purchase, you can return or exchange your items easily within 30 days of receipt.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack the Socks
Place the unworn or tried-on socks back into their original packaging, ensuring all tags and labels remain attached for a smooth processing experience.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest designated carrier location.
- 4.Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
