Frequently Asked Questions
Everything you need to know about your STOX journey.
How do STOX Energy Socks work?
STOX utilize graduated compression technology which is tightest at the ankle and gradually decreases towards the knee, improving blood flow and reducing muscle fatigue.
What is the estimated shipping time?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I find the right size?
For the best fit, we recommend measuring your calf circumference at the widest point and matching it with your shoe size using our detailed Size Guide found on each product page.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return your socks for a full refund or exchange, provided they are in original condition.
How should I wash my STOX socks?
To maintain the integrity of the compression fibers, we recommend washing them in a laundry bag at a maximum of 30°C and letting them air dry. Avoid using fabric softeners or tumble dryers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.